The Wave - Nantucket Regional Transit Authority, The Nantucket Shuttle

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Customer Information, Comments & Contact Info

Wave Information: 508-228-7025

Your Island Ride/TTY: 508-325-7516

NRTA Administration: 508-325-9571


Fax: 508-325-0788

Greenhound Building:
10 Washington Street
Located at the downtown bus stop, provides a heated and air conditioned sitting area, public restrooms, water, change machine, and free Wi-Fi. Information aides are available to assist you. The Greenhound Building is open daily, hours vary and are subject to change without notice.

Daily Hours:
January 1 - May 17 and October 13 - December 31
11:00 AM to 5:00 PM

May 18 - August 30
9:30 AM to 6:30 PM

August 31- October 12
10:00 AM to 6:00 PM

NRTA Office
20-R S. Water Street
Nantucket, Ma 02554

Office Hours
Monday Through Friday
8:00 A.M. To 4:00 P.M.
Closed: Weekends And Holidays

Comments Are Welcome!

If you feel your comment is urgent or there is a safety issue that needs to be addressed immediately, please call the NRTA office at (508) 325-9571.

The NRTA is interested in your comments and wants to hear input from our customers. Please use the Customer Comment form to let us know how you like our service. Compliments are always welcome. If you are registering a complaint please be as specific as possible.

NRTA Customer Comment Form

Your Name:
Your Email Address:
Date of Incident:
Time of Incident:
Route/Bus you were on when the incident occurred:
Bus #:
Drivers Name, if known:
Please use the field below to type in your questions or comments about the NRTA, click the "Send Comments" button below. Please click the "Send Comments" button only once. If you make a mistake, you can click the "Clear Form" button to start over if you’d like.
The Wave • Nantucket Regional Transit Authority • 20-R S. Water Street • Nantucket, MA 02554 • 508.228.7025